In order to create and maintain a customer account and to place orders for products or services on our website or by telephone and facsimile numbers, it is necessary for Youdrugstore.com to collect detailed personal information from customers, and to obtain consent to disclose such information to other service providers and health professionals to facilitate customer requests for products and/or services. The collection and administration of this information is detailed below:
Principle 1 - Accountability
Youdrugstore.com is responsible for maintaining and protecting personal information under its control. We monitor our policies and personal information safeguards on an ongoing basis.
Principle 2 - Identifying Purposes
Youdrugstore.com collects customer personal information such as your name, address, email address, phone number, and fax number for account registration. In order to provide requested products and/or services, fulfill customer orders, and process payments, additional information will be collected (i.e. billing information). In connection with the use of our website technologies such as: cookies, tags and scripts are used by Youdrugstore.com and our partners marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.
Principle 3 - Consent
Youdrugstore.com collects, uses and discloses customer personal information only with the knowledge and consent of customers.
Please note that Youdrugstore.com may collect, use or disclose personal information without your knowledge or consent in exceptional circumstances or to address legal matters, for example, if there is an emergency where the life, health or security of the customer is threatened or where required to do so by applicable law.
If Youdrugstore.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend`s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Youdrugstore.com does not store this information. This Web site contains links to other sites that are not owned or controlled by Youdrugstore.com. Please be aware that we, Youdrugstore.com, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personal information.
This privacy statement applies only to information collected by this Web site.
This Web site includes Social Media Features, such as the Facebook button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site.
Principle 4 - Limiting Collection
Youdrugstore.com shall collect only the personal information that is necessary to process customer orders including all that is required by third party services providers (i.e. shipping and credit card companies) to fulfill and process orders. These companies are authorized to use your personal information only as necessary to provide these services to us. Health professionals may also require personal information to assist in filling your prescriptions.
Principle 5 - Limiting Use, Disclosure and Retention
Principle 6 - Accuracy
Personal Information that is maintained by Youdrugstore.com shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is used. Youdrugstore.com shall confirm all personal information collected from customers each time goods and/or services are requested.
Principle 7 - Security Safeguards
Given the sensitive nature of the personal information collected, Youdrugstore.com shall employ generally accepted security safeguards appropriate to the sensitivity of the information, and shall take steps to protect personal information against loss or theft, unauthorized access, disclosure, copying, use or
modification. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
Principle 8 - Openness
Youdrugstore.com personnel are available to answer questions and provide information concerning its policies and practices that apply to the management of personal information.
Principle 9 - Customer Access
Upon request, Youdrugstore.com will inform a customer of the existence, use and disclosure of his/her personal information, and grant access to such information as appropriate. If your personal information changes, or if you no longer desire our service, you may; correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it by making the change on our member information page, by emailing our Privacy Officer at firstname.lastname@example.org or by contacting us by telephone at 1-855-968-6337.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Principle 11 Customer Service Inquiries and Complaints
Customer satisfaction is of utmost importance to Youdrugstore.com. Any inquiries or complaints concerning our privacy practices may be directed to our Privacy Officer.
You can contact us about this privacy statement by writing or emailing us at the addresses below:
359 Johnson Avenue West, Unit E Winnipeg, Manitoba, Canada R2L 0J2
Attention: Privacy Officer